Legal
Refund Policy
RETURNS & EXCHANGES POLICY
Returns & Exchanges
We want you to be completely satisfied with your purchase.
Eligibility
Returns or exchange requests must be submitted within 100 days of delivery.
To qualify:
- Products must be unused
- Products must be in original packaging
- Products must be in the same condition as received
Exchanges are subject to product availability.
How To Request A Return
To start a return or exchange, contact our support team:
Email: [email protected]
Please include:
- Order number
- Product details
- Reason for return
Return Shipping
Customers are responsible for return shipping costs unless:
- The item arrived damaged
- The wrong item was received
- The item has a manufacturing defect
Inspection
Returned items will be inspected upon arrival.
Once approved, the exchange or refund process will begin.
REFUND POLICY
Refund Policy
If you are not completely satisfied with your purchase, you may request a refund under the following conditions.
Refund Eligibility
Refund requests must be submitted within 100 days of delivery.
To qualify:
- Product must be unused
- Product must remain in original packaging
- Product must be returned in resalable condition
Non-Refundable Items
The following items may not be eligible:
- Personalized products
- Customized products
- Perishable goods
- Gift cards
Refund Process
To request a refund, contact:
Email: [email protected]
Once your return is received and inspected, we will notify you regarding approval.
Refund Timing
Approved refunds will be issued to the original payment method within 14 days after approval.
Processing times may vary depending on your payment provider.