Support
Contact
Questions about an order, shipping or our gear? We reply within one business day, Monday to Friday.
support@trainaxion.com
Orders, returns, partnerships
Phone
+357 25 123651
Monday to Friday, 9:00 to 17:00 CET
Before you write
Most questions are answered instantly in our FAQ on shipping times, tracking, returns and product care.
Order issues
Include your order number (from your confirmation e-mail) so we can help faster. Damaged item? Send a photo of the product and packaging within 48h of delivery, and we ship a free replacement.
Registered office
Siclopay Ltd · HE 472015
Spyrou Kyprianou 14, Floor 1, Office 101
3070 Limassol, Cyprus